Privacy Policy

This policy explains how S² Soft (“we”, “us”) handles personal data when you use ssquaredsoft.com, restaurant demonstration sites we operate on ssquaredsoft.com subdomains, or WhatsApp Business conversations related to those demos.

Who we are

S² Soft is an independent software studio. Our public website is ssquaredsoft.com. We also operate restaurant demo sites under *.ssquaredsoft.com and may contact or reply to people about those demos using WhatsApp Business (Meta Cloud API). For privacy questions, write to support@ssquaredsoft.com.

What we collect

We collect only what is needed to run the site, answer you, and operate restaurant demos. We do not run advertising pixels or analytics SDKs on this marketing site.

• Site contact. If you email us, we receive the address you use and whatever you choose to send (name, company, project details, attachments).
• WhatsApp Business. If you message a restaurant demo or we message you after you share a number and any required permission, we may process your WhatsApp number, profile name, message text, media you send, and delivery metadata (timestamps, template status).
• Restaurant demo sites. Demo pages may collect information you submit there—such as a name, phone number, reservation details, or a message—so the restaurant workflow can be demonstrated.
• Technical logs. Our host records standard request logs (IP address, user agent, URL, approximate time) to keep the site available and secure. These are operational, not marketing profiles.
• Cookies and similar storage. This site does not use advertising or analytics cookies. Your language choice (EN/ES) is stored in the browser’s local storage, not a cookie. We do not set tracking cookies on ssquaredsoft.com. Demo sites may use strictly necessary technical storage; check any notice on that demo.

Why we use the data

• Respond to inquiries and start a professional conversation.
• Operate and demonstrate restaurant websites, including sample bookings or contact flows.
• Send or receive WhatsApp Business messages for those demos, including utility messages and, where allowed, marketing or other Meta-approved templates.
• Keep hosting, security, and abuse prevention working.
• Comply with law, Meta platform rules, and requests you make about your data.

Legal bases

Where the GDPR and Spain’s LOPDGDD apply, we rely on:

• Consent — when you email us, submit a demo form, message us on WhatsApp, or opt in to marketing templates. You can withdraw consent at any time; that does not affect earlier lawful use.
• Legitimate interests — answering business inquiries, running and securing the website and demos, and keeping a limited record of conversations so we can provide support. We balance this against your rights and use only what we need.
• Contract — if we agree to provide services, we process data needed to prepare or perform that agreement.
• Legal obligation — when we must keep or disclose information to meet a legal duty.

WhatsApp and Meta

WhatsApp messages for restaurant demos may be sent and received through the Meta WhatsApp Business Platform (Cloud API). Meta processes those messages to deliver the service. Message content, your phone number, and related metadata may therefore be handled by Meta as well as by us.

We use WhatsApp only for demo and related business communications, including templates Meta has approved, and only where applicable rules and consent allow it. Meta’s own terms and privacy policy also apply to the WhatsApp service. See WhatsApp Legal and Meta’s business privacy information.

To stop WhatsApp messages from us, reply that you want no further messages or email support@ssquaredsoft.com. We will cease outreach as soon as we can. Network or platform delays may mean a message already in transit still arrives.

Who receives data

We do not sell personal data. We share it only with processors and platforms that help us run the service:

• Meta Platforms — WhatsApp Business Cloud API, to deliver and receive messages.
• Google / Firebase Hosting — to serve ssquaredsoft.com and demo sites and to keep infrastructure logs.
• Email provider — to receive and store mail sent to support@ssquaredsoft.com.
• Professional advisers or authorities if required by law or to protect rights, security, or users.

Some of these organisations may process data outside the European Economic Area, including in the United States. Where that happens we rely on appropriate safeguards such as Standard Contractual Clauses and the provider’s published transfer mechanisms.

How long we keep data

• Email and inquiry records — while we handle your request and then for a reasonable business period, typically up to 24 months, unless we need them longer for a contract, dispute, or legal duty.
• WhatsApp conversations and demo form submissions — for the life of the relevant demo or campaign and usually no more than 12–24 months afterwards, or sooner if you ask us to delete them and no legal reason remains.
• Hosting logs — a short operational window, typically 30–90 days, unless we must keep a record of a security incident.
• Language preference — in your browser until you clear site data.

Your rights

If data protection law applies to you (including GDPR and LOPDGDD), you may ask us to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Erase your data (“right to be forgotten”), where the law allows.
• Restrict or object to certain processing, including processing based on legitimate interests.
• Receive a portable copy of data you provided, where technically feasible.
• Withdraw consent for WhatsApp or other optional communications.

Email support@ssquaredsoft.com to exercise these rights. We may need to confirm your identity. You may also lodge a complaint with the Spanish Agencia Española de Protección de Datos (AEPD) or another competent supervisory authority in the EU.

Children

Our sites and WhatsApp demos are aimed at adults and businesses. We do not knowingly collect personal data from children under 16. If you believe a child has provided data, contact us and we will delete it.

Changes

We may update this policy when our services or the law change. The “Last updated” date at the top will change when we do. The current version will always be published at ssquaredsoft.com/privacy.

Contact

S² Soft
Email: support@ssquaredsoft.com
Website: https://ssquaredsoft.com